a) a more diverse workplace
b) optimal use of the different skills, talents, abilities, experiences and expertise inherent in a diverse work force
c) recognition of and an understanding of the competencies required to manage a diverse workforce
d) developing the competencies necessary to effectively manage a diverse work environment
e) developing effective communication processes across dimensions of difference to ensure firm/organization productivity maximization and
f) enhancing competence in resolving conflict and tension across dimensions of difference.
